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Get help now

You don't need a referral, and you don't need to have the words ready. Call us and we'll help you work out the next step together.

Talk to someone now — 03 9871 8900Make an appointment

In an emergency call 000. For 24/7 crisis support call Lifeline on 13 11 14.

Our Support Services

Five programs, one door. If you're not sure which fits, start with a call and we'll point you the right way.

Community Connect

Social isolation affects wellbeing. We provide a safe environment for people to connect socially.
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Community Support

Practical support for people in the Knox municipal area, especially those facing financial difficulties.
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Community Mentoring

A positive, supportive relationship encouraging you to develop to your fullest potential.
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Skills Training

Free training programs equipping participants with essential life skills.
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Counselling & Psychological Services

Professional, confidential counselling and psychological services at affordable fees.
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Agency Referral

For GPs, schools, caseworkers and other agencies referring a client to us.
Start a referral
A support worker talking with a person in a wheelchair
One-to-one support conversation in the community

Frequently asked questions

Do I need a referral?

No referral is required to contact us about our services. You can call 03 9871 8900 or use our contact form. GPs, schools and caseworkers can also refer someone using our Agency Referral form.

What does it cost?

Community programs and food assistance are free. Counselling and psychological services are offered at affordable fees, with concession rates available — please ask when you contact us. [TO CONFIRM WITH CLIENT]

Is there a waitlist?

Wait times vary with demand. When you contact us we will tell you the current wait and, where possible, offer an interim support option. [TO CONFIRM WITH CLIENT]

Who is this for?

Anyone in our community experiencing emotional, physical or relational distress. We serve people from all backgrounds, cultures and beliefs.